Projects Spotlight
Featured projects in business systems analysis and design.
InterRAI: Workflow Redesign
Redesigning clinical workflow by designing an interactive Figma prototype for stakeholders (PHSA).
Claims System: Business Analysis
Systems Design Implementation & Process Mapping for an optimized auto insurance claims workflow (Independent).
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As a recent Systems Analyst co-op at BC's largest health authority organization, alongside completing my BCIT diploma, I have learned applicable skills such as project management, technical writing, business systems analysis, and user experience design.
Skills with Context
Designed interactive Figma prototypes for clinical tools, focusing on clarity, intuitive navigation, and end-user adoption.
Collaborated with stakeholders to iterate wireframes and improve UI elements based on usability feedback and real-world clinical workflows.
Technical Writing
Business Systems Analysis
Conducted stakeholder check-ins and gathered requirements to support clinical system enhancements at PHSA, translating feedback into actionable specs.
Mapped current-state workflows and identified process inefficiencies, contributing to improved documentation accuracy and clinician usability.
Project Management
Coordinated cross-functional meetings with stakeholders, clinicians, and developers to align on timelines, requirements, and system updates during clinical module redesigns at PHSA.
Independently led a process improvement initiative to streamline invoice handling and claims intake, including drafting a full BRD and prototyping intake and vendor portal tools in Figma.
Co-authored business requirements documents, test scripts, and design specifications to support development and QA handoffs for clinical systems at PHSA.
Documented end-to-end workflows and proposed system enhancements in clear, structured formats to facilitate stakeholder understanding and approval.
UX/UI
And that about covers it —
Thank you for visiting my portfolio. I do quite enjoy documentation and design a lot, so I hope that my portfolio showed enough for you to consider my application for your team or business.
10 +
6y +
B2B & B2C Experience
Systems Redesigns
Let's talk !
Feel free to reach out for collaboration, inquiries, or to discuss potential opportunities in business, systems, or UX analysis and system redesigns.